Success Stories

Each year, hundreds of U.S. suppliers participate in Food Export-Midwest and Food Export-Northeast’s programs.  As a result, companies are successful at generating new export sales, establishing new distributorships, expanding their production facilities, and hiring additional employees.  Read these success stories to learn more.

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Export Success for Massachusetts Supplier

by Food Export | Jul 11, 2016
On December 15, 2015, Cocoa Santé, located in Concord, Massachusetts, in the 3rd Congressional District, made their first export to Japan. The importer purchased one pallet of their hot cocoa mixes, worth $5,000. The company was introduced to this buyer through Food Export during the Summer Fancy Food Show, in June 2015.

This was not the first time that co-owner, Jen Keegan, had met importers interested in Cocoa Santé mixes. As Keegan described, “we had a lot of inquiries from potential buyers, and as a small company it was exciting but difficult to navigate what offers were both real and reasonable.” In order to make the right decision on which importer to work with, the company was reliant on the Food Export Helpline™. Keegan emphasized that, “Having access to an experienced export consultant through the Helpline provided me with a lot of comfort throughout the negotiation process. The advice and support we received was essential in making this first export a success.”    

Cocoa Santé is a producer of an all-natural instant hot cocoa, which is low-fat and available in five unique blends. Their products are available in many gourmet and specialty stores throughout the United States and online. Now that their first export is under their belt, they hope to continue working with their distributor in Japan to extend their outreach in other Asian markets. 


Food Export uses funding from the Market Access Program (MAP) to help America’s small businesses increase their exports of food and agricultural products. As these exports increase, these small businesses are creating jobs and improving the strength and stability of our agricultural economy. Food Export-Midwest and Food Export-Northeast are non-profit organizations that work in collaboration with their member state departments of agriculture and the USDA’s Foreign Agricultural Service. They offer a wide range of programs and services that help boost America’s agricultural exports.

Story written February 2016 - Cocoa Santé is located in the 3rd Congressional District in Massachusetts

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