Careers at Food Export

Branded Program Associate


Posting Date: 9/12/2022

Organization: Food Export - Northeast

Location: Philadelphia, PA


    Food Export –Northeast is a private, non‐profit trade association of Northeast state agricultural promotion agencies. Our mission is the development and expansion of international markets for U.S. food and value‐added agricultural products. We participate in the Market Access Program (MAP) of the Foreign Agricultural Service of USDA. The association is currently seeking to hire for its Branded Program Associate position, located in Center City Philadelphia.




    Under the direction of the Branded Program Manager, administers all documentary and compliance aspects of Food Export – Northeast's Branded Program. Reviews claims, interacts with participants, and maintains all other documentary activities necessary to the successful operation of the program. Maintains positive work atmosphere by performing and communicating in a manner that gets along with members, clients, co‐workers and supervisors.

    The Branded Program is a cost‐share reimbursement program. The Branded Program reimburses eligible food and agricultural suppliers for 50% of their international marketing expenses. You can learn more about the Branded Program here.

    With direction from the Branded Program Manager, Administers documentation requirements of the Branded Program

    • Reviews and initial approves reimbursement submissions from participants
    • Ensures that reimbursements are complete and accurate
    • Implements steps to minimize/ prevent any fraudulent activity and provides recommendation to Program Manager for improvements fraud prevention practices
    • Communicates regularly with participants regarding compliance with all program requirements and status of reimbursements
    • Advise current and prospective participants on how the Branded Program can assist with their international marketing strategy, Branded Program best practices, and other relevant resources
    • Aids Manager in onboarding, training and development of new staff
    • Creates content on Branded Program topics for webinars, blogs, podcasts, and other platforms
    • Reviews, assembles, and provides recommendations for approval of Branded Program pre‐qualification worksheets, applications and amendments
    • Collects and reviews yearend program evaluations
    • Understands all regulations of the MAP and Agricultural Trade Promotion (ATP) programs and advises inquirers regarding standard interpretation of those regulations.
    • Prepares Branded program data and reports as required by Manager, Deputy Director, and Executive Director
    • Interviews participants for success stories

    With direction from the Program Manager, interacts with outside entities regarding administrative and compliance issues of Branded Program. Advises Branded Program Manager on issues relative to strategy and policy making issues.

    • Attends conferences, seminars, meetings and other functions with other cooperators, member states, participant participants and FAS
    • Coordinates and communicates with other staff members and member states regarding issues relative to the Branded Program.
    • Assists Program Manager with policy decisions

    Undertakes special projects that may be assigned by the Branded Program Manager, Deputy Director or Executive Director that are important to Food Export ‐ Northeast, its member states and company participants.


    Performs his or her duties in a manner that is consistent with the Organization's Standards of Excellence which include:


    • Service and Quality: Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. Handles difficult situations effectively


    • Integrity and Responsibility: The ability to be honest in an appropriate and helpful manner. Keep confidences and does not misrepresent anything for personal gain. Can be relied upon fully to perform their duties and to do what is right in all situations.


    • Timeliness: Uses his/her time effectively and efficiently. Values time, including that of others. Concentrates his/her efforts on higher priorities. Gets more done in less time than others. Can attend to a broader range of activities. Meets deadlines.


    • Professionalism and Fiscal Responsibility: Performs duties in a professional manner, showing character, integrity and honesty. Refers to the ability to be trusted or relied upon to act in the way required or expected. Acts as a good steward in safeguarding organization's resources.


    • Teamwork: Refers to the ability to bring about, cause or influence a joint action by a number of people to achieve a desired result. Understands others quickly and can find common ground. Practices attentive and active listening. Has patience to hear people out and can accurately restate the opinions of others even when he or she disagrees. Provides the information people need to know how to do their jobs and to feel good about being a member of the team.


    • Communications: Communication refers to the ability to inform orally and in writing, with clarity and good effect. It means to understand clearly and quickly when instructions or orders are received. It means judgment about what information is important and what is not, and what should be communicated, how, to whom and when.


    • Staff Development: Is personally committed to and actively works to continuously improve him/herself. Understands that different situations and levels may call for different skills and approaches. Works to deploy strength. Works on compensating for weaknesses and limits.




      • Requires completion of a Bachelor's Degree, or the equivalent work experience in the areas of marketing, marketing administration, accounting, finance or related field.

      Work Experience (highly preferred):

      • 2+ years of work experience in a related field, such as claims administration, international marketing, business administration, customer relationship management, international trade, food, or agriculture.


      Knowledge and skills required:

      • Requires ability to communicate effectively, both verbally and in writing, customer‐service oriented, must be proficient with MS Office, attention to detail and accuracy, time management skills and the ability to prioritize work, strong ability to troubleshoot and solve problems independently, strong ability to multi‐task and coordinate multiple priorities simultaneously. General knowledge and understanding of international marketing, self‐motivated, a self-starter, and effective presentation skills. Ability to communicate and build relationships with people from a variety of backgrounds and responsibility levels. Familiarity with the U.S. Department of Agriculture’s Market Access Program or other reimbursement grants is a plus.
      • Requires attention to detail, organization and administrative skills; knowledge of accounting and accounting procedures, requires ability to operate a computer. Ability to interact and consult with private company and government staff regarding their questions. Must be able to prepare oral and written reports in a professional and concise manner, and be able to communicate effectively.

      Discretion and Accountability:


      • This position reports directly to the Branded Program Manager.  The Branded Program Manager provides direction; drafts work priorities and monitors performance of this position on a regular basis.  In the absence of the Branded Program Manager, this position handles all day-to-day responsibilities of the program under the direction of the Deputy Director. 
      • As defined by the FLSA, this position in non-exempt position.


      Unusual Physical Demands:


      • Work is performed in a standard office environment. This position requires light duty physical work, conducting general office duties, participation in trade shows, and market promotions. Requirements include carrying multiple files and printed materials.
      • Some/occasional domestic travel may be required.


      How to Apply:

      • Interested individuals should submit a letter of interest, resume, and references, in confidence, to:
      • We offer an excellent benefits package
      • Must be authorized to work in the United States
      • Financial assistance for relocation is not budgeted for this position.



      Food Export – Northeast is an equal opportunity employer:


      It is our policy to provide equal employment opportunity to all qualified employees and applicants for employment without regard to age, disability, national origin or ancestry, race, color, religion, creed, gender, sexual orientation, marital status, parental status, political affiliation, military discharge status or membership in the military reserve, source of income, or other status protected by applicable state, federal or local law. It is our intent and desire at Food Export that equal employment opportunities will be provided in employment recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination, and all other terms and conditions of employment. Persons with disabilities or who otherwise require alternate means of communication of organizational or program information can contact us at the url at the top of this document.


      Food Export administers many services through Market Access Program (MAP) funding from the Foreign Agricultural Service (FAS) of the USDA. Persons with disabilities who require alternate means of communication of program information should contact us. Food Export–Midwest and Food Export–Northeast prohibits discrimination in all its programs and activities on the basis of race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, familial/parental status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity.