by: Suzanne Milshaw, Food Export Contractor
If you are a U.S. company that is looking to export and work with international importers, or if you already are an experienced exporter, there are many nuances and things you should consider when communicating with business contacts from different countries and cultures.
In the blog below we highlight some of the most important issues to keep in mind when you communicate with your international contacts.
Some countries utilize the 12-hour clock (am and pm) and some use the 24-hour clock (military time). Therefore, it is best to include am or pm if using the 12-hour clock.
This is by no means an exhaustive list; it is intended to aid suppliers in avoiding common areas of miscommunication. Overall, in working with international business contacts, it helps to operate with the Platinum Rule in mind (“Treat others as they would like to be treated”), rather than just the Golden Rule (“Treat others as you would like to be treated.”) Keeping differences in mind will help to make the best possible impression with buyers.
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